How to Fix it: Why is my Phone Calls Going Straight to Voicemail (iPhone, Android)

A phone’s primary purpose is to answer and make calls at any time. This is why it can be frustrating when you encounter the phone going straight to voicemail every time someone calls you. But fret not, as we are here to fix the problem on both iPhone and Android. Read on to understand the simple ways of how to fix phone going straight to voicemail.

How to Fix iPhone Calls Going Straight to Voicemail

How to Fix Calls Going Straight to Voicemail

Due to no service, Do Not Disturb turned on, or a Carrier Settings update, your iPhone usually goes straight to voicemail. Read on to learn how to identify and correct the actual cause.

1. Airplane Mode / No Service

Since the iPhone isn’t connected to the cellular network when it is too far away from a cell tower or in Airplane Mode, all calls go straight to voicemail. You need to get closer to a cell tower.

2. Do Not Disturb

How to Fix Calls Going Straight to Voicemail

With Do Not Disturb turned ON on your iPhone, all incoming calls, SMS notifications, and alerts are silenced when the device is locked (the screen is off). When Do Not Disturb is set, incoming calls are sent directly to voicemail, unlike silent mode.

3. When did Do Not Disturb Become Active in the First place?

Tap Focus -> Do Not Disturb in Settings. Next, open Settings and tap Do Not Disturb if your iPhone is running iOS 14 or older. In this case, Do Not Disturb will automatically turn on or off when you go to sleep.

4. Do Not Disturb While Driving or Focusing on Anything Else

Why is my Phone Going Straight to Voicemail

As of iOS 11, the Do Not Disturb feature was available while driving. Apple introduced Focus with iOS 15, which includes Do Not Disturb and Do Not Disturb While Driving. You might get a voicemail on your iPhone if you drive with Do Not Disturb or another focus.

5. Call Settings for Focus can be Customized

Focus settings can be customized in iOS 15 so that calls do not go straight to voicemail when Focus is turned on. Go to Settings and tap Focus -> Phone Calls. The following options are available.

The first step is to leave the switch at the top of the screen if you don’t want calls from the same person within three minutes to be silenced. Once that’s done, you’ll be able to select whether you’d like Everyone, No One, or your Favorites to call you when the Focus is on.

6. Announce Calls

An update to iOS in recent days introduced a new method to change whether announcements are always made.

Tap Always under Settings -> Phone -> Announce Calls and try it out.

7. Increase the Volume of the Ringer

Because you can’t hear the ringer on your iPhone when calls come in, you may think phone going straight to voicemail. Check if you’re experiencing an issue by turning your ringer volume up.

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8. Check for a Carrier Settings Update

Changing your iPhone’s carrier settings may be necessary if your calls go straight to voicemail. Connecting your iPhone with your carrier’s network is dependent on carrier settings.

9. Switch off Silence Unknown Callers

Voicemail will be sent directly to your voicemail if Unknown Callers is on. Even if the call goes straight to voicemail, it will appear in the Recants tab on the iPhone.

10. Update Your iPhone

Software bugs can sometimes be fixed by updating your iPhone, especially if a modem update is included with the update.

First, select General -> Software Updates from the Apple menu.

Next, select Install Now or Download and Install if an update is available for your iOS device.

11. Contact Your Carrier

Occasionally, your cell carrier may need to be contacted regarding a missed or dropped call. Continuing this issue each time and not solving it may mean getting your wireless provider to see if there is any known issue or a tower update they need to do.

Hopefully, with any of the above steps, there’s a ringing on your iPhone again, and phone going straight to voicemail issue is fixed. When you’re asleep, it’s beneficial to have Do Not Disturb enabled. However, once you learn how to use it, it can cause some headaches.

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How to Fix Android Phone Going Straight to Voicemail

It’s frustrating when your Android phone’s incoming calls go straight to voicemail without ringing. A solution to the problem and, more importantly, an explanation exists.

There are several possible causes, but many are related to your mobile device’s settings, so troubleshooting is generally very straightforward. For example, having your Do Not Disturb mode on, blocked numbers, Bluetooth connections, call forwarding, and your phone’s SIM card are among the many things that can cause the issue of phone going straight to voicemail.

Don’t worry if you accidentally activated any of these features, or if you forgot to turn them on. Restoring the default settings on your Android can be done quickly.

Troubleshooting Incoming Calls that Go to Voicemail on Your Android Device

There are five things to try when your calls go straight to voicemail – and one thing to try when none of the other solutions work.

1. Your Android phone’s Do Not Disturb Setting Should be Disabled

how to fix calls Going Straight to Voicemail

Most of all of your phone calls will go directly to voicemail if your phone is set to “Do Not Disturb.” So make sure the phone hasn’t been accidentally set in that mode.

  • Tap the Notification Panel at the top of the screen to reveal it.
  • Disable the Do Not Disturb icon if it is shown as already enabled.

2. The Android Blocked Numbers List Can be Cleared by Removing a Number

Calls Going Straight to Voicemail iPhone, android

While the blocked numbers feature can help block telemarketers and other unwanted calls, you may also accidentally block numbers you want to ring. Your Android phone can be set so that this feature is not enabled.

  • Open the Phone/Call app from the settings.
  • On the top right corner, tap the three dots.
  • Select “Settings” from the drop-down menu.
  • Click “Block numbers.”
  • Remove any phone numbers you do not want to send to voicemail right away from the list.

3. Call Forwarding Feature Must be Disabled

Call forwarding is not available on all Android phones, and it is dependent on your cellular provider, but you can forward your calls directly to yo2ur voicemail or another number. This issue may be resolved by disabling any call forwarding features on your Android device.

  • Open the Phone/Call app from Settings.
  • Select the three dots at the left top of the screen.
  • From the “Settings” menu, select “Call Settings.”
  • Select “Calls.”
  • Choose “Forwarding calls.”
  • Disable any of the following options: “Always forward,” “Forward when busy,” “Forward when unanswered,” and “Forward when unreached.”

4. Turn Off Your Bluetooth Connection.

turn off Bluetooth icon Calls Going Straight to Voicemail

The Bluetooth connection on your Android phone can get confused and think it is connected to a device when it is not. It might occur when your Bluetooth earbuds aren’t switched to your phone’s speaker after turning them off. You will hear nothing at all. Fortunately, there is a simple fix.

  • Swipe down from top of the screen to bring down the Notification Panel.
  • Select the Bluetooth icon and tap it to turn off Bluetooth.
  • After a moment, tap it again to turn it back on.

5. Replace Your Android Phone’s SIM Card

replace sim Calls Going Straight to Voicemail

SIM cards can sometimes cause weird problems, especially if you remove and replace the SIM card frequently. You’re more likely to encounter a problem if you handle it more.

The SIM card can be removed, reseated, and then inserted again to address the problem. You should replace the card with a new version and contact your cellular provider to ensure it’s the cause of your phone going straight to voicemail. It is possible to request a new SIM card without changing your phone number or changing your service.


These were some of the simple fixes for the problem of phone going straight to voicemail. Often times, it’s a silly settings error that we may have committed. Let us know which solution worked for you in the comments section. And please share this guide with your friends on social media.

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