How to Fix SIM Not Provisioned MM#2 Error on iPhone and Android

SIM Not Provisioned MM#2 Error: The SIM card of a mobile phone plays a vital role. It connects the device to the cellular network, enabling users to make calls and texts. This small chip is specifically programmed to work as a medium. Connecting the mobile phone with the cell service providers by sharing certain information.   

If your device is showing SIM not provisioned MM 2 error. That means the SIM card is unable to connect with the desired cellular network. This can happen due to a variety of reasons. But whatever the reason is, the SIM card is unable to establish a connection with the carrier network. This is an unfortunate error. It will stop you from making calls and connecting to the internet. So, we recommend getting this issue fixed immediately. 

What is SIM Not Provisioned Error? 

You are likely to face SIM not provisioned MM#2 error if you are a new smartphone user. And a new smartphone means a new SIM card. The most likely reasons are…

  • You have bought a new SIM card for your mobile 
  • Transferring contacts to your new SIM
  • The network provider’s server is unavailable 
  • Outside of the coverage area

In most cases, users face this error when they try to use a new SIM card that hasn’t been activated yet by the service provider. There is nothing to worry about, service provides usually take 24 to 48 hours to activate a new SIM card. There are other probable causes as well. But these are relative to the users. 

  • SIM card isn’t properly placed in the SIM tray. This happens if you are an amateur and have never tweaked with SIM cards before. Sometimes, it doesn’t get aligned properly. 
  • Another reason is old SIM cards. If you are using the SIM card for quite a few years, it becomes prone to wear and tear. A damaged SIM won’t be able to connect properly. 

That being said, if you are facing this error, be sure to check out the solution guide we have laid out below. 

Easy Solutions to Fix SIM not provisioned MM#2 Error 

So, we have prepared a list of solutions to help you get rid of SIM not provisioned MM#2 error if it has started appearing on your smartphone. 

1. Restart Your Mobile 

As SIM not provisioned MM#2 is a SIM card-related issue, our first instinct is to take out the SIM card from the mobile phone. But before it comes to that we recommend rebooting the Android/iOS mobile. 

Yes, it sounds really simple and it is. A simple reboot of the device can fix a lot of issues. In most of the SIM provisioned error cases, rebooting the device is enough. So, restart the mobile, first. If this doesn’t work, move on to the next fixes.   

2. Enable Airplane Mode 

So, what is the relevance of the Airplane Mode? 

Airplane mode disconnects the device from the network. So, putting the device in Airplane mode temporarily will refresh its connection to the network. Eventually fixing SIM not provisioned MM#2 error. 

So, if you are an Android user, then you will be able to activate the Airplane mode from the Notification Drawer (Android) but if you are an iPhone user, you will be able to do the same from the Control Center (iPhone)

After enabling the Airplane mode, you need to keep the device like that for a few minutes. After that, disable it. 


3. Make Sure the SIM Card is Clean 

If the SIM not provisioned MM#2 error was appearing due to any bug or temporary issues, then it should have been fixed by restarting the smartphones or keeping them in the Airplane Mode. 

If the problem is still there, you need to take out the SIM card from the mobile. Make sure the SIM card is clean. You are looking for dust, dirt, grime; things like that. Too much of this stuff can stop a SIM card from connecting to the cellular network. 

Also Read: How to Change IMEI Number on iPhone

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4. Properly Insert the SIM Card 

If the SIM card is clean, then you need to make sure to put it in the Sim tray properly. If the SIM is not properly placed inside the SIM tray, it will not be able to connect. So, you need to make sure of that. 

5. Activate the SIM Card 

The new SIM cards are supposed to be activated within 24 hours of being inserted. This should happen automatically. If it doesn’t. You need to do any of the following to activate the SIM card 

  • Call an automated number 
  • Send SMS to a specified number 
  • Log into the network provider’s website for activation 

These are quick and simple procedures. If the error was appearing due to inactivated SIM cards, then it should get fixed.  

6. Try Using the 2nd SIM Slot or Insert in a Different Mobile  

If the SIM is already activated but it’s constantly showing SIM not provisioned MM#2 error, then try using the 2nd SIM card slot. 

This works in some cases. There must be something wrong with the first slot, causing problems. You can also use the SIM card on a different mobile phone to find out if the issue is with the SIM card or with the slot.

7. Install Carrier Settings Update  

Look for carrier settings update. These are available from time to time and when a carrier launches a new update, it comes with numerous bug fixes and new features. So, look for the update and install it. Might just be the fix you are searching for. 

Carrier Settings Update iPhone 

Navigate to your iPhone’s Settings –> General –> About. Look for the option to update the carrier settings. 

If you fail to find any such option, then your iPhone using the latest carrier settings. So, you have to find another way to solve the problem. 

Carrier Settings Update Android 

On Android, navigate to Settings -> About Phone. Keep a lookout for the Update Profile button. 

On some Android mobiles, you have to go about a different way. Settings –> System -> Advanced -> System Update. If you are still having trouble updating, then go for Settings -> Cellular Network –> Carrier Settings.  

If you still can’t find the option to update the carrier settings, then your mobile probably using the latest version.  

8. Contact Your Network Service Provider 

The SIM not provisioned MM#2 is most likely to get fixed by any of the previous solutions we have discussed.  

But in any case, if you are still struggling with it. We recommend, contacting your service provider. Ask for their help. They will ask you for some personal details for verification and will probably fix the issue within minutes.  


Therefore, SIM not provisioned MM#2 error is not easy to deal with for most people. It is a SIM card-related issue and the inner workings go way over most people’s heads. OS, without further ado, we suggest checking out the detailed guide we have discussed in the article. The steps are simple, easy to execute.

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